FAQs

How do I book a ride?

Book your ride using any of the Book Now buttons throughout the site!

We are always on the road and we want to provide you with the best service! Shoot us a message, your name, and email! Emails work too, phone calls, out of the country visitors? Whats up AP works great 1-907-769-1818

Can I bring my pet?

Service animals are able to ride with us in whatever capacity you require them. All other pets are welcome as long as they can ride in a pet carrier (additional fees are required). Please advise during booking that you have a service animal or refusal of ride due to space maybe denied

Well behaved animals welcome -

Small-Medium 0-30lbs $25

Large 30-50lbs $50 

Xtra Large 50-100lbs $75 

No Litter Boxes - No feeding animals on Red Eye Rides vehicles 

Failure to inform us of animals riding - service or not - could result in rescheduled or cancelled ride with no refund


Will I see wildlife on our travels?

The chances of seeing wildlife are high! Alaska is the land of the midnight sun. We have been blessed to (safely) see moose, porcupines, moose, and more along the Seward highway. The scenery itself is also amazing!

What if I need to reschedule my trip?

Contact our team at any time and we will work to accommodate your travel needs to the best of our ability.

What if I need to cancel my trip?

Cancellations made with 48 hours advance notice will be refunded in full, less $25 for administrative Fees.

Less than 48 hour notice of cancellation, no refund.

How long is the ride?

Normal traffic and road conditions make the trip from Seward to Anchorage approximately 2.5 hours. Blizzards and weather conditions can make it 3 - 6 hours. Acts of nature, construction, and accidents can affect travel times. Please bring snacks, water, and bubbles with you. Always be prepared to pee outside as restroom stops are limited on the Seward highway.

Do you drop me at my place of residence?

Winter: Red Eye Rides will not enter driveways/roads that are not plowed or dangerous due to conditions . We will drop you & your luggage on the street & wait for you to enter the building. 

Summer: Pick up at Shuttle pick up location across street from baggage claim on arrival level- in front of taxi line

Drop off at Hotels in Seward City limits -The Harbor Masters office, Saktown Liquor Store - Windsong & Seward Cruise Ship Terminal

Lowell Point - is an additional $35 Miller's Landing - Salted Roots - Angel's Rest Air B&B among others) 

Ship Yard - SMIC - Jag Yard is an additional $35 

Do you pick me up and drop me off at the airport?

Red Eye Rides ONLY picks up & drops off at Ted Stevens International Airport- Anchorage in the winter months due to road conditions and scheduling

The airport is a hub of transportation - Ubers - Lyfts - Taxis & Hotel Shuttles

We prefer picking up and dropping off at the airport even in summer months! Special arrangements can be made for an additional fee.

Will my cell phone work?

There will be a period of time without cell phone service while driving through the Turnagain pass.